Privacy Policy

UniFlex Global (“we,” “us,” or “our”) operates uniflexstore.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our site you agree to this policy. If you do not agree, please discontinue use.

Account & order data: name, email address, shipping address, payment method details (processed and stored by Stripe — we never store raw card numbers), and order history.

Usage data: IP address, browser type, pages visited, referring URLs, and session duration, collected automatically via server logs and analytics.

Communications: messages you send us, support tickets, and reviews.

Cookies & similar technologies: see our Cookie Policy.

We use the information we collect to:

• Process and fulfill your orders and send confirmation/shipping emails
• Manage your account and authenticate your identity
• Provide customer support
• Send promotional communications (only with your consent — opt out anytime)
• Prevent fraud and ensure the security of our platform
• Comply with legal obligations
• Improve our products and services through aggregate analytics

We do not sell your personal information. We share data only:

• Service providers: Stripe (payment processing), Resend (transactional email), Cloudinary (image hosting), and our hosting infrastructure — each bound by data processing agreements.
• Legal requirements:when required by law, subpoena, or to protect our rights or users' safety.
• Business transfers: in connection with a merger, acquisition, or sale of assets (buyers are bound by this policy or equivalent protections).

If you are a California resident, you have the right to: (a) know what personal information we collect and how it is used; (b) request deletion of your personal information; (c) opt out of the “sale” of personal information (we do not sell data, but we disclose this right for completeness); and (d) non-discrimination for exercising these rights.

To submit a request, email privacy@uniflexstore.com with subject line “California Privacy Request.” We will respond within 45 days.

We retain order data for seven (7) years for tax and legal compliance. Account data is retained while your account is active. You may request deletion at any time — we will delete personal data not required for legal retention.

We implement industry-standard safeguards including HTTPS/TLS encryption, strict Content Security Policy headers, server-side session validation, and limited employee access to personal data. No transmission over the internet is 100% secure; if you believe your data has been compromised, contact us immediately.

Our site is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have done so, contact us and we will delete the data promptly.

Our site may link to third-party websites. We are not responsible for their privacy practices. Please review each site's policy before providing personal information.

We may update this policy periodically. We will notify you of material changes by email or by a prominent notice on our site. The “Last updated” date at the top of this page reflects the most recent revision.

Questions or requests: privacy@uniflexstore.com
UniFlex Global — United States