Accessibility Statement

UniFlex Global is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards — including WCAG 2.2 Level AA — as our target.

As a US e-commerce business we take our obligations under the Americans with Disabilities Act (ADA) seriously. Accessibility is a business requirement, not an afterthought.

• All images include descriptive alt text
• Full keyboard navigation — every interactive element is reachable via Tab
• Visible focus indicators on all focusable elements (WCAG 2.4.11)
• Skip-to-main-content link at the top of every page
• Color contrast ratios of at least 4.5:1 for body text and 3:1 for UI components
• Semantic HTML with proper heading hierarchy
• ARIA roles, labels, and live regions on dynamic UI (cart, modals, alerts)
• Tested with keyboard-only navigation and screen readers (NVDA, VoiceOver)
• Respects prefers-reduced-motion — animations are disabled for users who prefer reduced motion
• Responsive layout down to 320 px viewport width

While we strive for full WCAG 2.2 AA compliance, some areas are still being improved:

• PDF certificates on the authorized-reseller page are third-party documents and may not be fully accessible. Contact us for an accessible version.
• The AI shopping assistant is tested for keyboard access but may have limitations with some screen reader flows — we are actively improving this.

Accessibility of this site relies on:

• HTML5 and ARIA as defined by W3C specifications
• CSS that respects user preferences (color scheme, reduced motion, forced colors)
• JavaScript for progressive enhancement — core purchasing path works without JS

We welcome feedback on our accessibility. If you encounter a barrier or need assistance, please contact us:

Email: accessibility@uniflexstore.com
Response time: within 2 business days

If you are not satisfied with our response, you may contact the ADA National Network for further assistance.

We are committed to resolving accessibility complaints. If you wish to file a formal complaint, contact us at the address above. We aim to respond within 5 business days with a proposed resolution.